Chief of Staff
Fortify Health
📍Remote (Global) 🕔 Full Time
💰£48,000 🔄 Rolling Applications
Fortify Health is scaling rapidly over the next two years; we want to reach more than 25 million Indians per month by the end of 2025. Reaching and maintaining this scale will require us to have effective leadership. The Chief of Staff will play a critical role in supporting Fortify Health’s Executive team to navigate this exciting period of scaling. They will support the team (the Chief Executive Officer, Chief Programmatic Officer and Chief Operating Officer) on high-priority organisational tasks and act as a thought partner for key strategic decisions. The Chief of Staff will cross organisational boundaries, working with a variety of teams on a variety of tasks.
This would be a fantastic role for someone who is looking to develop a generalist career within the non-profit sector in India or international development sector. If you value variety in your work and want to make a difference in a fast-growing, high-impact non-profit, we strongly recommend that you apply. The Chief of Staff will report to Fortify Health’s Chief Executive Officer.
Responsibilities & Activities
Assist the Executive team with high-priority outputs
Document creation: Support the Executive team with the creation or review of important organisational documents. This could cover a range of topics, from outreach to partners to major internal guidelines.
Ad hoc research: Conduct research for the Executive team on subjects relevant to Fortify Health’s work, providing outputs that are clear, relevant and tailored to the audience.
Support the Chief Executive Officer with crucial Executive functions
Fundraising: Lead the development of fundraising strategies for different potential partners. Support the Chief Executive Officer to engage with existing and potential funders, assisting preparation for meetings and actively participating in meetings.
Communications: Work with Fortify Health’s Communications Manager to curate key public materials, including our website and major collaterals. Expectation to prepare at least one external communication output per month in collaboration with the CEO and Communications Team.
Board liaison: Assist the Chief Executive Officer to prepare materials for Fortify Health’s Board and facilitate meetings of the Board. Ensure that Fortify Health is meeting its s501(c)(3) Board requirements and work with the CEO and Board accordingly.
Governance: Assist the C-Suite and Operations Leader to ensure the governance compliance of Fortify Health across the entities it operates through.
Strategic Initiatives Team: Support the CEO and Director of Strategic Initiatives on key, long-term initiatives as prioritised by the Strategic Initaitives Team.
Expectation to lead at least one key strategic project (a key result) within the organisation from July 2025 onwards.
Be an active member of Fortify Health’s Leadership Team
Relationship building: Work closely with other department leads to understand the strategic vision for each team and consider how you and the Executive team can support them.
Contribution: Contribute pro-actively to leadership team discussions around key organisational decisions, including around the strategy of the organisation.
Retreats: Support the Executive team to prepare for major internal events, including our leadership retreats.
Please note that this job description is a guide to the work you will initially be required to undertake, but does not cover all of the duties the post holder may have to perform. Responsibilities will evolve over time, in discussion with the Chief Executive Officer.
Candidate Profile
Requirements
At least 5 years of work experience in generalist roles. You could come from a wide range of backgrounds (including a start up, a charity or consulting).
Execution: you should be able to plan and deliver complex projects involving multiple stakeholders and dependencies.
Collaboration: you should be confident in conveying your view to others, but open to others’ views. You should be capable of resolving workplace disagreements diplomatically.
Communication: you should be able to communicate ideas clearly to a range of internal stakeholders, verbally and in writing.
Problem-solving: you should be comfortable tackling complex problems and decision points, identifying risks and gaps in information as appropriate.
Growth Mindset: you should be eager to learn from adversity and setbacks and use those insights to improve their work. You should be willing to step outside of your comfort zone and tackle unfamiliar situations.
You should be passionate about Fortify Health’s mission and goals.
Fluency in English.
Desirable Attributes
Experience in a relevant field, such as data analysis, public health, nutrition, or economics.
Proficiency in Hindi.
If you're not sure about applying because you don't know if you're qualified, we would really love you to apply anyway!