Operations Specialist

Impact Ops

📍Remote (Global) 🕔 Full Time
💰£48-£57K ⌛ 20/11/2024

Impact Ops is looking for an Operations Specialist to join our team. The starting salary range is £48,000 to £57,500, depending on prior experience and location. There may be flexibility in salary for exceptional candidates with significant experience.

If you’re looking for somewhere you can learn quickly, make a meaningful impact, and take ownership for a wide range of tasks, please consider applying here. The deadline to apply is 20 November EOD.

Key Responsibilities

As an Operations Specialist, you will support our entity setup and ops audit services. Your key responsibilities will include:

  • Project managing the registration of new nonprofits

  • Supporting project leads in exiting fiscal sponsorship arrangements

  • Setting up critical operational infrastructure to get projects off the ground

  • Advising on compliance and governance aspects of managing a nonprofit

  • Coordinating operational audits

  • Reviewing nonprofit operational infrastructure and identifying areas for improvement

  • Advising on policies and processes for operationally efficient nonprofit management

About You

You’ll need to have:

  • 3+ years of operations experience in the nonprofit sector (either in the UK or the US)

  • Experience managing multinational projects related to the setup of nonprofits, fiscal sponsorship spinouts, or operational audits

You’ll also likely have:

  • Experience with compliance and governance: You excel at ensuring nonprofits meet their legal and regulatory obligations.

  • Experience with working in diverse team environments: You’re comfortable collaborating with international teams and adapting to various cultural and professional contexts.

  • An operations mindset: You’re good at identifying issues, prioritizing, generating solutions, and efficiently implementing new ideas.

  • Strong attention to detail: You identify and correct small errors to ensure precision and accuracy in a fast-paced and challenging environment.

  • A love of systems: You enjoy building systems that run exceptionally smoothly, and have promising ideas for improving existing processes.

  • Strong communication skills: You’re personable and able to communicate professionally and clearly with various stakeholders and clients, both in writing and verbally.

  • Comfort owning projects: You’re comfortable managing tasks and you thrive in an autonomous work environment.

  • An intrinsic motivation to have a positive impact with your career.

Benefits and Salary

Your starting salary range is £48,000 to £57,500, depending on prior experience and location. There may be flexibility in salary for exceptional candidates with significant experience.

Our benefits include:

  • Prioritized health & wellbeing: We provide private medical, vision, and dental insurance, and up to 2 weeks’ paid sick leave. We also offer a generous allowance for you to spend on your mental health.

  • Flexible working: You’re generally free to set your own schedule (with some overlapping hours with colleagues as needed). We’ll cover a remote workspace outside your home if you need one.

  • Generous vacation: 25 days’ holiday each year, plus public holidays. We encourage you to use the full allowance.

  • Professional development opportunities: We offer a generous allowance each year for professional development. We build in opportunities for career growth through on-the-job learning, increasing responsibility, and role progression pathways.

  • Pension: We offer a 10% employer pension contribution or equivalent salary increase (if we’re unable to offer this in your country).

  • Parental leave and support: New parents have up to 14 weeks of fully-paid leave and up to 52 weeks of leave in total. We can also provide financial support to help parents balance childcare needs.

  • Equipment to help your productivity: We’ll pay for high-quality and ergonomic equipment (laptop, monitors, chair, etc.) for your remote work set up.

  • Global team retreats: As a remote team we hold in-person staff retreats twice a year, to work on our plans and build strong working relationships.

This is a full-time role, but part-time would also be possible for particularly strong candidates. We prefer candidates who can overlap with European timezones, but we’re open to other arrangements for exceptional candidates.

We’re able to sponsor visas in the UK, so let us know if you require work authorization.

Application

Here’s a summary of the application process for a successful candidate:

  1. Application: Submit an application form and complete a 30-minute test. Please ensure the application form is submitted by 20 November EOD.

  2. Screening call: Attend a brief screening call, where you’ll have the chance to ask questions about the role.

  3. Assessment(s): Complete 1-2 paid assessments, designed to simulate the work you’d do if hired into the role.

  4. Interview: Attend a remote interview with at least one of our co-founders to assess team fit.

  5. Work trial: Attend a paid, remote work trial — where you’ll spend the day meeting the team and completing further assessments.

  6. References: Share references who can comment on your aptitudes. If your references are strong, you’ll receive an offer!

We’re reviewing candidates on a rolling basis and may make an offer before the end of the application deadline. 

Diversity and Inclusion

We’re aware that factors like gender, race, and socioeconomic background can affect people’s willingness to apply for roles for which they meet some but not all the suggested attributes. We’d especially like to encourage people from underrepresented backgrounds to express interest.

There’s no such thing as a “perfect” candidate. If you’re on the fence about applying because you’re unsure whether you’re qualified, we’d encourage you to apply.

If you require any adjustments to the application process, such as accessibility accommodations, additional preparation time, or other, please contact hello@impact-ops.org. We’re happy to support your needs and adjust the application process.

Impact Ops

Impact Ops is an independent organization that provides operational support to high-impact nonprofits. Our services include finance, recruitment, entity setup, due diligence, ops audit, and systems implementation. We’re a “remote-first” organization with team members and clients based across the world.

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