Product Lead, Cash Delivery Platform
GiveDirectly
📍Remote (Global) 🕔 Full Time
💰 $120,000 - $154,000 USD ⏳ 01/07/2025
Tech encodes every aspect of GiveDirectly’s programs – from the way a field officer interacts with a potential recipient to collect enrollment data, to actually sending a recipient mobile money. We are making a big investment in our software for cash delivery, because we believe it can 8-10X how fast we can deliver our fastest programs, and improve quality and recipient experience throughout.
We are seeking a Product Lead, Cash Delivery Platform to define and lead this platform. You will design systems and abstractions that shape our cash delivery, owning the roadmap across capabilities like survey building, eligibility & verification, fraud detection, payments, and case management. You will work closely with engineers, field operations, and research teams to design, build, and scale a system that ensures cash gets to the right recipients faster, more efficiently, more securely, and with better recipient experience.
This is not an execution-focused feature-shipping role, or an iterative optimization role – this is a new role, and we’re looking for a leader who has had multiple repetitions defining products from the ground up, and a track record of creating clarity, scale, and reuse from messiness.
Responsibilities
Product Vision & Definition
Define the long-term product vision for GiveDirectly’s cash delivery platform, cutting away historical complexity while building for future flexibility where needed
Pair strong technical expertise with deep understanding of many users – including field officers, recipients, and technical program managers – to design the platform and its abstractions
Strategic Roadmap & Prioritization
Own the roadmap for platform capabilities like survey tooling, eligibility and KYC, fraud detection, payments, and case management
Make high-leverage prioritization decisions across multiple product lines and internal teams
Define and track success metrics for the platform
Detailed Product Design & Execution
Lead end-to-end product development from problem discovery and user requirements gathering to launch and iteration, hand-in-hand with engineering
Partner with engineers to define robust abstractions and platform boundaries – ask the right questions, internalize technical tradeoffs between approaches, and shape coherent, scalable product logic
Cross-functional Stakeholder Management
Align diverse technical and non-technical stakeholders with competing priorities
Collaborate with programs product leads, technical program managers, engineering, operations, and field teams to ensure that platform investments serve real, validated program requirements
Qualifications
Exceptional alignment to GD values, passion for our mission, and commitment to recipient dignity and empowerment. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
8+ years of technical software product management, including multiple full-lifecycle "zero-to-one" builds
High technical fluency — you should be able to engage deeply with engineers on architecture, APIs, and system design
High empathy for non-technical users and an eye for UX
Experience in a high ambiguity, low-structure environment — you create clarity, not wait for it
Ability to collaborate inclusively with stakeholders across varied social, national, and cultural backgrounds, including communicating technical concepts to both technical and non-technical stakeholders
Analytical problem solver: looks at problems with analytical and iterative mindset, with strong framework for prioritization
Bonus: experience working with users experiencing poverty, with low digital literacy, and/or low or no network connectivity
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staff’s total compensation package (base compensation + bonus) falls within the 75th percentile of similar roles, at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here.
The United States base salary for this role is $154,400.
The Kenya base salary for this role is $120,000.
This role is fully remote, so if you are not based in the US or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
A positive and supportive team with opportunities for advancement
A demonstrated commitment to helping all staff develop and grow
A competitive salary, including bonus
A robust health benefits plan (exact details will vary by country)
Flexible paid time off
Allowances for desk set-up and learning and development
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Commitment to Safeguarding
As a global organization serving some of the world’s most vulnerable communities, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme, and will systematically check with previous employers about any sexual exploitation, abuse, and harassment issues relating to potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority. These efforts help us continue to build and maintain trust with the communities we serve, and prevent harm to our recipients.
Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide!
